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How To Place Your Order
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Shipping Rates and Payment Options
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Please click on your country area for shipping Rates and Payment Methods
applicable to you. For a full listing of countries that fall under the 'Europe
including Eire' category click HERE. All
other counties other than those listed fall under the 'Rest Of The World'
category.
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General Company Information
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Registered Safer Shopping Site
 Our
company has been accepted for designation as an ePublicEye
Platinum Registered Safer Shopping Site. We
aim to provide satisfactory service, reliability and quality of products
at all times. Please notify us immediately if you have reason to complain.
We will do our best to put things right for you.
Quasar Who?
Quasar Electronics Limited is a mail order company based in Bishops Stortford,
Hertfordshire in the United Kingdom.
We have been trading since 1993 and online since 1995. The company is
registered in England (No. 04056125) and is registered for VAT (No. GB 665675980).
We bank with HSBC Bank plc., Bishops Stortford Branch.
You can call our Sales Department on 0871 717 7168 or send us faxes on
(0)7092 203 496.
Our postal address is Quasar Electronics Limited, PO Box 6935, BISHOPS
STORTFORD, CM23 4WP, United Kingdom.
We have a two page advertisement every month in Everyday Practical Electronics,
the UK's leading hobby electronics magazine.
We are happy to send goods to any destination world-wide. Please refer
to the general ordering information below as well as the 'Shipping Rates
and Payment Methods' table appropriate to your particular country prior
to sending your order. We look forward to being of service to you soon.
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General Ordering Information
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Prices
All prices quoted in our online catalogue, printed catalogue and advertisements
are in British Pounds Sterling (which we have abbreviated to GB£) and are
inclusive of VAT @ 17.5%. The VAT cannot be deducted for EC customers unless
you are registered for VAT and supply us with a written order showing your
VAT/TVA/IVA number. If you live outside the EC you can deduct 17.5% VAT
from all items (apart from shipping/banking charges) by dividing the price
by 1.175. To get an idea of how much our products are in your own currency
you can use THE UNIVERSAL
CURRENCY CONVERTER?. Any import duties applied are the sole responsibility
of the purchaser.
Online Price Quotations
If you would prefer to order goods via post or fax or live outside the
UK and are not sure how much you need to pay you can use our online shopping
facility to generate a quote for you.
Click here for full details.
Conditions of Sale
Prior to ordering please read the information sections
Project Kit Information and
Information About Our Publications.
These contain important information about our returns policy and should
be read in conjunction with our Conditions
of Sale.
Kit (KT) or Assembled (AS)?
The KT order code products are supplied in kit form. The AS order code
products are supplied with ready assembled and tested. (Most of the pictures
on our website show products in the ready assembled format.)
more
Placing Your Order
Our minimum order charge is GB£6.00 plus shipping
charge applicable to your country. There is no minimum order quantity
and only one selling price - you get the best price right from your first
order.
Online Shopping Facility
The easiest way to place your order is to use our online shopping facility
and pay by credit/debit/Amex card or PayPal.
Click here for help on using the
system.
PLEASE NOTE: A full security check is performed on all internet
orders before they are despatched. You must provide the correct registered
card holders name and address in the "Billing
information" section otherwise the transaction will be declined or
delayed.
Traditional Ordering Options
Full payment (including shipping charges) must accompany the order. See
the Shipping Rates and Payment Methods section below
for details of how to order from your country.
Simply download a copy of the order form for your country by right clicking
on the hyperlink (these can be found under the Shipping Rates section below)
and selecting the 'Save Target As...' or 'Print Target' option. Fill in
the items you require and post with your payment to the address below.
Quasar Electronics Limited
PO Box 6935
BISHOP'S STORTFORD
CM23 4WP
UNITED KINGDOM
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Despatch Procedure
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Delivery
All orders are subject to a non-refundable standard delivery charge based
on weight and destination. Express and International delivery options are
available at extra cost. Full details can be found above.
We endeavour to despatch goods the same day (subject to stock availability)
where orders are placed before 1.00pm (excluding Saturday, Sunday and Public
Holidays).
UK Standard 3-7 Working Day Delivery orders will be sent by our choice
of either Royal Mail 2nd or 1st Class mail (Recorded (Signed for) option
at our discretion), Royal Mail Standard Parcels, Royal Mail Special Delivery
or ParcelForce 48 Hour.
UK Mainland Next Working Day Insured Delivery orders will be sent
by our choice of either Royal Mail Special Delivery Next Day or ParcelForce
24 Hour and are guaranteed to reach you by 6pm the next Working Day (Monday
to Friday excluding Public Holidays) following the day of despatch. Deliveries
to Scottish highlands and other outer lying areas are not guaranteed for
next day delivery (click
here for full details).
International orders will be shipped by Airmail or courier depending
on the weight and value of the goods ordered.
Deliveries are made between 8am and 6pm local time, Monday to Friday and
8am and 1pm on Saturdays (please note that Saturday is not a guaranteed
delivery day). Parcels may require a signature. If there is no one available
to take delivery, a card will be left and you will need to make you own
re-delivery/collection arrangements with the carrier.
We will notify you of any delays due to stock shortage via e-mail or telephone.
You can expect delivery of any back-ordered items within 30 days of placing
your order.
Please do not use P.O. Box addresses, as goods will be returned and
you will have to pay a further shipping charge.
Exports
Carriage will be charged on orders involving Export at the published
rates for consignments up to 500 Grams gross weight. We will contact you
before accepting any Export order exceeding 500 Grams gross weight with
details of shipping options and rates.
Product Availability
All despatch times quoted are subject to product availability but we
do endeavour to keep all items in stock for immediate delivery. We will
not substitute products without the customers prior approval.
Product availability can be checked by sending a message to the Sales
Team at:

or you can phone us on 0871 717 7168 (international 00 44 1279 467799).
Back ordered items are shipped at our expense and will be delivered within
30 days.
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Credit Accounts
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Private Sector Organisations
We do not offer automatic account facilities to Companies but we accept
payment by most major credit/debit/Amex cards along with PayPal, cheque
and postal orders. If you are a company registered in the United Kingdom
you can apply for a credit account using our
Credit Account
Application Form.
Public Sector Organisations
We will automatically grant credit account facilities to all government
establishments, school, colleges and universities based in the United Kingdom.
The first order on account will only be accepted when an official purchase
order (that shows a purchase order number) is received by fax or post. Subsequent
orders on account will be accepted by telephone provided that an official
purchase order number is quoted. Written confirmation of telephone orders
must be marked 'Confirmation Only' to avoid liability for a duplicate delivery.
There is no minimum order value for account customers.
Credit Account Terms
Settlement terms are strictly net, and all invoices are due for payment
within 30 days of invoice date. The risk of loss or damage to Goods delivered
shall pass to the customer at the time of delivery. The property in the
Goods shall not pass to the Customer until all sums due or owing to Quasar
Electronics Limited by the Customer on any account have been paid.
If you require any further help please do not hesitate to contact us. |
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